Comcast Roundup: Europeans OK NBC deal, saying customer service improved and More

Updated 7/15/10 @ 2:37 p.m.: WiMax product reporting

Every Thursday morning at 8:30 a.m. EST, find all the stories you need to know about your friendly telecommunications giant in the Comcast Roundup. Get an e-mail subscription for our Comcast news updates.

DEFINITE READS

• The Philadelphia Business Journal reports that the European Commission has approved the Comcast-NBC Universal deal.
• Broadcasting and Cable reports that at this week’s Comcast-NBC deal public hearing in Chicago the focus turned to the deal’s potential impact on the future of online video. H/T Philly Tech News
• The Washington Post adds to the storyline of online video playing into the Comcast-NBC regulatory process, all after the Inquirer set the table on what the impact of the hearing was meant to be.

Below, get your $16, TV Everywhere is called ‘all hype’ and more.

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RevZilla can hardly meet demand after segmenting and interacting with its customers

Like many small businesses, RevZilla had humble beginnings. The company’s original “business plan” was written on the back of a napkin and discussed among three friends who were between jobs.

Two years later, RevZilla.com is a premiere online destination for motorcycle and dirt bike gear and the company is racing to scale with the increase in orders. Recently, the company has redesigned its Web site, implemented what it learned from the past behavior of customers, and incorporated social media tools into its marketing; all from a warehouse in South Philly where it’s located.

“Philly is an interesting town to start a start up in,” said co-founder Anthony Bucci. Bucci believes that the entrepreneurial culture in the city has taken off in the past few years, crediting First Round Capitol and Philly Startup Leaders as examples.

After the jump, learn how RevZilla finds its best customers through Twitter and discover why shoe retailer Zappos has more to do with dirt bikes than you may think.

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