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	<title>Technically Philly &#187; David Brussin</title>
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		<title>Shop Talk: Monetate brings real-time marketing to e-commerce</title>
		<link>http://technicallyphilly.com/2010/02/17/shop-talk-monetate-brings-real-time-marketing-to-e-commerce</link>
		<comments>http://technicallyphilly.com/2010/02/17/shop-talk-monetate-brings-real-time-marketing-to-e-commerce#comments</comments>
		<pubDate>Wed, 17 Feb 2010 22:15:44 +0000</pubDate>
		<dc:creator>Brian James Kirk</dc:creator>
				<category><![CDATA[Shop Talk]]></category>
		<category><![CDATA[David Brussin]]></category>
		<category><![CDATA[ePrivacy Group]]></category>
		<category><![CDATA[First Round Capital]]></category>
		<category><![CDATA[Monetate]]></category>
		<category><![CDATA[Symantec]]></category>
		<category><![CDATA[TurnTide]]></category>

		<guid isPermaLink="false">http://technicallyphilly.com/?p=8807</guid>
		<description><![CDATA[Often, e-commerce marketers waiting on slow-moving IT departments are losing time that they could be spending marketing to customers, says serial entrepreneur David Brussin. &#8220;Because they don&#8217;t have control of their sites, [marketers] can&#8217;t create the best experience for each customer on the site,&#8221; Brussin says. &#8220;That&#8217;s been the promise of e-commerce for 10 years.&#8221; [...]]]></description>
			<content:encoded><![CDATA[<p><img src="http://technicallyphilly.com/wp-content/uploads/2010/02/monetate.png" alt="" title="monetate" width="221" height="69" class="alignright size-full wp-image-8809" />Often, e-commerce marketers waiting on slow-moving IT departments are losing time that they could be spending marketing to customers, says serial entrepreneur David Brussin.</p>
<p>&#8220;Because they don&#8217;t have control of their sites, [marketers] can&#8217;t create the best experience for each customer on the site,&#8221; Brussin says. &#8220;That&#8217;s been the promise of e-commerce for 10 years.&#8221;</p>
<p>Brussin, who co-founded Conshohocken-based and First Round Capital-funded <a href="http://monetate.com/">Monetate</a>, thinks he and co-founder David Bookspan have solved that problem. The real-time marketing platform allows marketers to skip their IT groups and keep campaigns moving as quickly as they need to, he says.<br />
<span id="more-8807"></span><br />
By giving e-commerce Web sites a real-time layer that enables marketers to change custom-tailored campaigns without an IT department and quickly measure the results, the job of the marketing team becomes more streamlined, and as a result, the sales site more useful to customers.</p>
<p>Using Monetate, customers are given a consistent sales experience starting with an email or display advertisement campaign and ending with a sale. Design and sales copy, product offerings and coupon codes promised in a specific campaign can be displayed in real-time on the e-commerce site using a single line of JavaScript.</p>
<p>&#8220;[Our clients] send a lot of highly segmented emails because they perform better,&#8221; he says. &#8220;Where Monetate comes into the picture is when someone views one of those emails. We can run corresponding campaigns on the actual e-commerce site to pull in the message, creative design and copy and even the offer into a single site experience.&#8221;</p>
<p>Additionally, data is collected anonymously to help improve customer experiences.</p>
<p>&#8220;We understand when a visitor comes in, where they&#8217;re coming from and what city. We know which of our client&#8217;s bricks and mortor competition might be in the neighborhood,&#8221; he says. Campaigns can be custom-tailored to offer competing offers against those stores, he says. Recently, Monetate also began offering a turn-key mobile platform which creates a native Web experience for customers overnight.</p>
<p>The company charges a yearly fee for the platforms and also sells in-depth customer service to help companies with advanced functionality. With customers like QVC, Urban Outfitters, <a href="http://www.casualmale.com/store/en_US/index.jsp">Casual Male Retail Group</a> and others, whom Brussin says are &#8220;making a ton of money&#8221; from the real-time marketing product, business is well.</p>
<p>It doesn&#8217;t hurt, either, that there&#8217;s little competition in the market. &#8220;We don&#8217;t really have a ton of competitors that actually solve the core problem of allowing the marketer to step out of the constraints of their [platform],&#8221; he says.</p>
<p>In 1996 while his friends in Silicon Valley were working on consumer-facing businesses, college-bound Brussin launched InfoSec Labs, a business-to-business venture dedicated to helping Fortune 1000 companies transition online. He sold the company to SafeNet three years later.</p>
<p>Brussin moved to Philadelphia for his second venture, ePrivacy Group Inc., which was focused on protecting email marketing distribution methods and wasn&#8217;t commercially successful. &#8220;There were alot of changes coming in email. We saw spam and phishing and other threats dilluting a hugely valuable channel,&#8221; he says.</p>
<p>But something good did come from his experience with ePrivacy Group. With lessons learned there, the company created in 2003 a way to filter spam using an Internet router, the first of its kind, and six months after founding TurnTide Inc., the company was acquired by Symantec <a href="http://www.internetnews.com/xSP/article.php/3380281">in a $28 million deal</a>.</p>
<p>Though he spent time involved with the investment and board side of business after the deal, he couldn&#8217;t resist coming back to solve problems. &#8220;I always knew the path for me was back into the operating side,&#8221; he says. No surprise.</p>
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