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	<title>Technically Philly &#187; ePort</title>
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		<title>Shop Talk: USA Technologies wants to take vending machines coinless</title>
		<link>http://technicallyphilly.com/2009/05/20/shop-talk-usa-technologies-wants-to-take-vending-machines-coinless</link>
		<comments>http://technicallyphilly.com/2009/05/20/shop-talk-usa-technologies-wants-to-take-vending-machines-coinless#comments</comments>
		<pubDate>Wed, 20 May 2009 17:58:48 +0000</pubDate>
		<dc:creator>Brian James Kirk</dc:creator>
				<category><![CDATA[Shop Talk]]></category>
		<category><![CDATA[ePort]]></category>
		<category><![CDATA[George Jensen]]></category>
		<category><![CDATA[USA Technologies]]></category>

		<guid isPermaLink="false">http://technicallyphilly.com/?p=3175</guid>
		<description><![CDATA[Have a pocketful of pennies and a hankering for a soda? Good luck. Malvern-based USA Technologies (USAT) wants you to be able to pay with plastic or with a swipe of a cell phone at the vending machine. The company, which manufactures payment systems that let consumers purchase goods with cards instead of cash, may [...]]]></description>
			<content:encoded><![CDATA[<div id="attachment_3178" class="wp-caption aligncenter" style="width: 430px"><img class="size-full wp-image-3178" title="cashless" src="http://technicallyphilly.com/wp-content/uploads/2009/05/cashless.jpg" alt="USA Technologies ePort cashless terminals let consumers pay at vending machines with credit cards and RFID or Near Field Communication technologies. Photo courtesy of USAT." width="420" /><p class="wp-caption-text">USA Technologies ePort cashless terminals let consumers pay at vending machines with credit cards and RFID or Near Field Communication technologies. Photo courtesy of USAT.</p></div>
<p>Have a pocketful of pennies and a hankering for a soda? Good luck.</p>
<p>Malvern-based <a href="http://www.usatech.com/">USA Technologies</a> (USAT) wants you to be able to pay with plastic or with a swipe of a cell phone at the vending machine.</p>
<p>The company, which manufactures payment systems that let consumers purchase goods with cards instead of cash, may be the next vending machine technology superstar you&#8217;ve never heard of.</p>
<p>Turns out USAT is a leader in the wireless, cashless payment market.</p>
<p>&#8220;This little Malvern company that&#8217;s in its infancy has a 90 percent market share,&#8221; USAT Chairman and CEO George Jensen tells Technically Philly.</p>
<p><span id="more-3175"></span>USAT ranked sixth in the nation for the totality of point of sale terminals by <a href="http://www.nilsonreport.com/">consumer payment system research publication <em>The Nilson Report</em></a>, behind companies like VeriFone and Motorola, who Jensen says aren&#8217;t in the same cashless space as USAT.</p>
<p>&#8220;We strongly believe we&#8217;re the only company in the world that has a complete turn-key program that takes all forms of cashless, where the machines are wirelessly networked together,&#8221; he says.</p>
<p>The company sells its <a href="http://www.usatech.com/eport/index.php">cashless ePort terminals</a>, pictured above, in a variety of formats. Whether retailers are looking for a traditional magnetic-stripe card reader, RFID-powered contactless payment system, or a Near Field Communication (NFC) system (which lets users deduct payments from their banking accounts by swiping a cell phone), USAT has them covered. All of the devices let retailers control prices and monitor sales wirelessly through a service provided by the company.</p>
<p>The company&#8217;s G8 ePort terminal is mag-stripe-, RFID- and NFC-ready for $329. Its Edge terminal, which only includes a simple card swipe, runs for $199. Both terminals, along with most of USAT&#8217;s cashless products, include wireless connectivity over GSM cellular networks.</p>
<p>No matter the solution, installation is a breeze, and the company&#8217;s payment technology can be up and running &#8220;in 10 minutes,&#8221; Jensen says.</p>
<p>USAT boasts credit-card partners like MasterCard, Visa and Discover, and mobile networks AT&amp;T and Rogers Wireless, just a smattering of the 500 partners and nearly 50,000 terminals using the company&#8217;s technology.</p>
<div id="attachment_3191" class="wp-caption alignright" style="width: 310px"><img class="size-medium wp-image-3191" title="cashless_graph" src="http://technicallyphilly.com/wp-content/uploads/2009/05/cashless_graph-300x207.png" alt="Consumers are expected to use less cash and more plastic at retail locations, according to The Nilson Report." width="300" height="207" /><p class="wp-caption-text">Consumers are expected to use less cash and more plastic at retail locations, according to The Nilson Report.</p></div>
<p>The company runs six million transactions per quarter, and is hoping to continue tapping into the $240 billion small ticket retail market that includes parking, laundry, gaming, and other industries.</p>
<p>Last year, MasterCard purchased close to 20,000 USAT systems and handed them out to customers like Coca-Cola. Jensen hopes, based on industry trends, that that is just the beginning.</p>
<p>&#8220;It was MasterCard that gave McDonald&#8217;s $5 million in free [cashless] hardware. After McDonalds, the entire fast food industry followed. A $100 billion industry went cashless,&#8221; he says.</p>
<p>&#8220;They&#8217;re hoping to tip the vending industry, which is the last and largest remaining cash business.&#8221;</p>
<p>Since the deployment, USAT&#8217;s revenue increased to $16.1 million in 2008 from $9.2 million in 2007; a 75 percent increase.</p>
<p>It has major customers, too.</p>
<p>Sony, Aramark, PepsiCo and Coca-Cola, Bank of America, Pfizer, Bed Bath &amp; Beyond, and more have signed on to use the technology.</p>
<p>In February, <a href="http://www.usatech.com/company_info/news/usa_2009_02_18.php">USAT announced that</a> the company&#8217;s ePort cashless payment technology is being used on self-serve Starbucks coffee brewing machines being installed in offices.</p>
<p>&#8220;After 5 years of R&amp;D with Starbucks, we&#8217;re rolling out their initiative for taking the brand out of their store. It&#8217;s 100 percent credit card, 100 percent us. For them to pick us speaks volumes,&#8221; he says.</p>
<p>Starbucks chose the company&#8217;s flagship product, he says, a RFID-powered contactless payment system coupled with a traditional magstripe credit card reader. Jensen says that of the 60-70,000 contactless payment systems installed in the U.S., about half of them are USAT&#8217;s.</p>
<p>If it isn&#8217;t Moore&#8217;s law that is helping the business the cashless technology has dropped in price to $199 from $1,900 just seven years ago than it&#8217;s the acceptance of plastic as a consumer payment method.</p>
<p>According to a report by The Nilson Report, debit cards are expected to surpass cash as a preferred method of payment by 2012.</p>
<p>&#8220;There&#8217;s a whole new generation coming up and thats what they want to do. They do not think twice,&#8221; Jensen said.</p>
<p><em>Every Wednesday, <a href="../category/shop-talk"><strong>Shop Talk</strong></a> shows you what goes into a tech product, organization or business in the Philadelphia region. See others <a href="../category/shop-talk">here</a>.</em></p>
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